EcoQube Apex User Guide (EN)
Introduction
EcoQube Apex is an NRPP- and C-NRPP-approved continuous radon monitor, meeting recognized professional radon measurement standards in the United States and Canada. With an industry-leading sensitivity of 30 cph/pCi/L, it delivers highly responsive radon monitoring for homeowners who want greater confidence in their indoor air quality.
In addition to radon, EcoQube Apex measures temperature, humidity, and barometric pressure to provide environmental context and help users better understand changes in radon levels over time. With dual-band 2.4 GHz and 5 GHz Wi-Fi, cloud connectivity, and Matter support, EcoQube Apex connects with the Ecosense App and compatible smart home ecosystems for continuous monitoring, historical insights, and supported smart home automations.
- High-sensitivity radon detection using a pulsed ion chamber
- 30 counts per hour (cph) per 1 pCi/L (37 Bq/m³) sensitivity
- First reliable result within approximately one hour
- Measurement updates every 10 minutes with a 60-minute rolling average
- Dual-band Wi-Fi support for 2.4 GHz and 5 GHz networks
- Automatic upload of measurement data to the Ecosense cloud while Wi-Fi is available
- Temperature, humidity, and barometric pressure sensing
- Over-the-air (OTA) firmware update support
- Matter smart home connectivity
- Continuous USB-C power
NRPP: U.S. certification program for radon professionals and measurement devices.
C-NRPP: Canadian certification program for radon professionals and measurement devices.
Start Here
New to EcoQube Apex? Follow these four steps to get started. You can return to the detailed sections below at any time.
In the Box
Your EcoQube Apex package includes everything you need to get started:
EcoQube Apex Device
|
USB-C to USB-C Power Cable
|
USB-C Power Adapter
|
Quick Start Guide(Setup & placement guide) |
Keep the Quick Start Guide and EcoQube Apex Insert Card for future reference.
Placement & Guidelines
Proper placement helps EcoQube Apex deliver accurate radon readings. Use the arrows beside the image or the dots below it to review the five placement guidelines.
1. Choose the Right Room
Place the device in a frequently used room on the lowest livable level of your home.
2. Place on a Table or Shelf
Place the device on a stable, flat surface, such as a table or shelf, for best performance.
3. Leave Space Around It
Place the device at least 20 in (50 cm) above the floor and 3 ft (1 m) from doors and windows.
4. Locations to Avoid
Avoid locations that may interfere with representative radon monitoring:
- Bathrooms, kitchens, and laundry rooms
- Open windows or exterior doors
- Heating and cooling vents
- Fans or fireplaces
- Direct sunlight
- Heat sources
- The floor
- Cabinets, drawers, or enclosed spaces
- Wi-Fi routers, microwave ovens, large appliances, and other nearby electronics
- Areas where the device may be unplugged or moved
5. Keep the Device in Place
Do not move or unplug the device while monitoring is in progress.
Unboxing & Setup Video
Setup
1. Power Connection
- Connect the USB-C to USB-C cable to EcoQube Apex.
- Connect the other end of the cable to the included USB-C power adapter.
- Plug the power adapter into a compatible AC wall outlet.
- Confirm that EcoQube Apex enters Pairing Mode and the LED slowly flashes orange.
2. Matter Setup (If Applicable)
If you plan to use both Matter and the Ecosense App, complete Matter commissioning first. After Matter setup is complete, press and hold the SET button for approximately 5 seconds and then complete the Ecosense App/Wi-Fi setup.
- Confirm EcoQube Apex is in Pairing Mode (LED slowly flashing orange).
- Open your preferred Matter-compatible smart home app.
- Select Add Device and scan the EcoQube Apex Matter QR code, or enter the numeric pairing code.
- Complete the on-screen commissioning process.
- Press and hold the SET button for approximately 5 seconds to enable Bluetooth for Ecosense App setup.
- Complete the Ecosense App setup below to finish Wi-Fi registration.
3. Ecosense App Setup
- Install and open the Ecosense App on a supported iOS or Android device.
- Create or sign in to an Ecosense account.
- Create or select the Place used for monitoring.
- Select Add New Device and choose EcoQube Apex.
- Keep your phone close to Apex and follow the on-screen Bluetooth pairing instructions.
- Select the required 2.4 GHz or 5 GHz Wi-Fi network and enter the network password.
- Complete device registration and confirm that EcoQube Apex is connected.
4. Wi-Fi and Cloud Data
When EcoQube Apex is connected to Wi-Fi, measurement data is uploaded automatically to the Ecosense cloud.
Device Overview
LED Status Light
Shows setup, Bluetooth communication, Wi-Fi error, firmware update, reset, and normal radon status.
USB-C Power Port
Connects EcoQube Apex to the included USB-C power supply.
SET Button
Press and hold for approximately 5 seconds to enable Bluetooth for Ecosense App setup or reconnection. The Bluetooth setup window remains open for approximately 15 minutes.
RESET Pinhole
Press and hold for at least 10 seconds with a paperclip or ballpoint pen, then release, to perform Device Reset.
Air Inlets
Allow ambient air to reach the internal sensing chamber. Do not block the air inlets.
LED Light
| LED | LED Status | Meaning | Recommended Action |
|---|---|---|---|
|
Flashing Green | Firmware update in progress | Keep Apex powered. Do not unplug or reset it. |
|
Alternating Green and Red | Device Reset in progress | Wait for Apex to restart. |
|
Rapid Flashing Orange | Active Bluetooth communication | Keep your phone close and continue setup. |
|
Slow Flashing Orange | Setup Mode or discoverable state | Begin Matter or Ecosense App setup. |
|
Flashing Red | Wi-Fi connection problem | Check the router, internet connection, and Wi-Fi range. |
|
Solid Green | Normal operation; radon is in the Good range | Continue monitoring. |
|
Solid Orange | Normal operation; radon is in the Moderate range | Review the local radon guidance. |
|
Solid Red | Normal operation; radon is in the High range | Review the local radon guidance. |
|
No Light | No power or setup timed out without completion | Check power or restart setup. |
Operation Guide
Understanding Your Measurements
EcoQube Apex begins collecting measurements after it is powered on.
- The Home device card in the Ecosense App updates approximately every 10 minutes while Apex is online.
- The app chart displays its first hourly data point after approximately one hour of operation.
- Longer monitoring periods provide a better picture of typical radon exposure than a single short-term reading.
Radon Measurement Units
- pCi/L — Picocuries per liter
- Bq/m³ — Becquerels per cubic meter
1 pCi/L = 37 Bq/m³
Understanding Radon Status
The Ecosense App and EcoQube Apex LED may categorize radon levels as Good, Moderate, or High. Applicable thresholds may depend on your country or region. Follow the radon action guidance applicable to your area.
Why Radon Levels Change
Radon can fluctuate naturally based on:
- Weather and seasonal shifts
- Barometric pressure changes
- Indoor and outdoor temperature differences
- Soil conditions
- HVAC operation and ventilation
- Open windows or doors
- Building pressure differences
Keep monitoring long-term trends rather than relying on a single short-term reading.
Temperature, Humidity & Pressure
Temperature: Changes in temperature can affect airflow and pressure differences within a building.
Humidity: Humidity provides additional context about indoor environmental conditions.
Barometric Pressure: Changes in atmospheric pressure may affect how soil gas enters a building.
Environmental readings provide context around radon trends, but they do not independently indicate whether radon levels are safe.
Wi-Fi & Cloud Synchronization
When EcoQube Apex is connected to Wi-Fi:
- Measurement data is automatically uploaded to the cloud.
- Current readings appear in the Ecosense App.
- Historical data becomes available in app charts.
During a Wi-Fi interruption:
- Measurement data is not uploaded to the cloud.
- Data is not stored on EcoQube Apex and cannot be recovered.
- New readings will not appear in the Ecosense App.
- When Wi-Fi is restored, EcoQube Apex automatically reconnects to the saved network and begins uploading new measurement data from that point forward.
Setup, Power & Reset Behavior
Pairing Window Timeout
When EcoQube Apex is powered on for the first time, it remains in Pairing Mode for approximately 15 minutes. If setup is not completed during this time, Bluetooth turns off, Apex is no longer discoverable in the Ecosense App, and the LED turns off. To make Apex discoverable again for Ecosense App setup, press and hold the SET button for approximately 5 seconds.
Power Reconnection
- EcoQube Apex restarts automatically.
- Saved Wi-Fi settings remain intact.
- EcoQube Apex reconnects to the saved Wi-Fi network when available.
- The LED displays the current device status.
- Bluetooth does not automatically turn back on after power is restored.
Device Reset
- Keep EcoQube Apex connected to power.
- Press and hold the RESET pinhole with a paperclip or ballpoint pen for at least 10 seconds.
- Release after the red and green LED indication completes. Apex restarts and returns to Pairing Mode with a slow flashing orange LED.
Device Reset clears saved Wi-Fi settings, device connection settings, and Matter pairing information. Measurement history already uploaded to the Ecosense cloud is not deleted.
Reconnecting EcoQube Apex After Device Reset
Option A: Start a New Monitoring Session
- Press and hold SET for approximately 5 seconds.
- Open the Ecosense App and select Add Device.
- Select or create the appropriate Place.
- Complete Wi-Fi setup.
Previous cloud data remains available under History.
Option B: Continue the Existing Monitoring Session
- Press and hold SET for approximately 5 seconds.
- Open the existing EcoQube Apex device in the Ecosense App.
- Open Device Settings and select Reconnect Wi-Fi.
- Follow the on-screen instructions.
Mobile App
Download the Ecosense App
Home & Device Overview
The Home screen lets you pair, manage, and view readings from EcoQube Apex. The Apex device card displays:
- Session name
- Real-time radon level and status (Good, Moderate, High)
- Selected measurement unit (pCi/L or Bq/m³)
- Last updated status
The Home device card updates approximately every 10 minutes while EcoQube Apex is connected to Wi-Fi.
Historical Charts
Tap the EcoQube Apex device card to view detailed historical trends over time.
- Chart intervals: 1 Day, 3 Days, 7 Days, 30 Days, or 1 Year
- Displayed metrics: Radon trends, overall average, peak/lowest readings, temperature, humidity, and barometric pressure
- The first chart data point appears after approximately one hour of continuous monitoring.
Device Menu
Open your EcoQube Apex device in the Ecosense App to access Start New Monitoring, My Radon Analysis, 91-Day Radon Report, and Device Settings. Some features are available only in North America.
Start New Monitoring
Use this option when moving EcoQube Apex to a new room or building, starting a new testing period, or setting up after a Device Reset.
- Navigate to the EcoQube Apex page > Device Menu.
- Tap Start New Monitoring.
- Select or create the appropriate Place.
- Follow the on-screen prompts to confirm.
My Radon Analysis (North America Only)
Provides an automated summary analyzing long-term radon trends and environmental factors in your home. A minimum duration of continuous data is required before an analysis can be generated. The analysis is provided for informational context and does not replace certified professional testing.
91-Day Radon Report (North America Only)
Use the 91-Day Radon Report to document a continuous 91-day radon measurement period.
- Place EcoQube Apex in its final testing location and keep it connected to Wi-Fi.
- Go to EcoQube Apex Page > Device Menu > 91-Day Radon Report.
- Review placement guidelines, enter required property details, and start the report.
- Keep Apex continuously powered and in the same location for the full monitoring period.
- Maintain high data continuity; missing data may affect report eligibility.
Device Settings
- Reconnect Wi-Fi: Use when changing Wi-Fi networks/passwords or reconnecting after Device Reset while preserving past monitoring history.
- Remove Device: Unlinks EcoQube Apex from your account. Removing a device can affect active monitoring sessions.
Ecosense Hub
Access additional Ecosense tools, services, and resources from the Hub tab. Available features vary by region.
- United States & Canada: My Radon Analysis, My Reports, Radon Map, regional resources, Shop, and Offers. Verified Radon Pros may be available in supported U.S. areas.
- Europe & International: Global radon resources, user guides, and regional shopping options.
Matter & Smart Home
About Matter
Matter is a smart home connectivity standard that allows compatible devices from different brands and ecosystems to work together. EcoQube Apex can connect to supported Matter platforms so users can include radon-related information in compatible smart home experiences and automations.
Available features, labels, and automations vary by smart home platform, controller, region, and software version.
Compatible Matter Platforms
- Google Home
- Samsung SmartThings
- Amazon Alexa
- Apple Home
How radon information is displayed depends on the smart home platform:
- Google Home and Samsung SmartThings: Support a dedicated Radon capability, allowing Apex radon levels to be shown as radon data.
- Amazon Alexa and Apple Home: May present Apex radon status through an Air Quality state such as Good, Moderate, or Bad, based on the measured radon concentration.
Matter Requirements
Before setting up Matter, make sure you have:
- A compatible Matter controller or hub
- The latest version of your smart home app
- A compatible home network
- Bluetooth enabled on your phone
- The Matter QR code or numeric pairing code included with EcoQube Apex
Setting Up Matter
Matter commissioning is available during the initial 15-minute Pairing Mode after first power-on or immediately after Device Reset.
- Power on EcoQube Apex, or perform Device Reset.
- Confirm the LED is slowly flashing orange.
- Open your smart home app.
- Select Add Device or Add Accessory and choose a Matter device.
- Scan the Matter QR code provided with EcoQube Apex, or enter the numeric pairing code.
- Assign EcoQube Apex to your home and room, then complete setup.
Recommended Setup Order
If you plan to use both Matter and the Ecosense App, complete Matter setup first:
- Power on EcoQube Apex, or perform Device Reset.
- Complete Matter setup in your preferred smart home app.
- Press and hold the SET button for approximately 5 seconds until the LED flashes orange.
- Open the Ecosense App and complete device registration and Wi-Fi setup.
Why Matter first? Initial power-on opens the Matter commissioning window. The Ecosense App Bluetooth connection can be enabled again later using the SET button. If Apex was already set up in the Ecosense App but Matter was not commissioned, Device Reset is required to reopen the Matter commissioning window.
Adding the Ecosense App After Matter Setup
- Press and hold SET for approximately 5 seconds until the LED flashes orange.
- Open the Ecosense App.
- Choose one of these paths:
- Start a New Session: Select Add Device > EcoQube Apex.
- Continue an Existing Session: Open the existing device, go to Device Settings > Reconnect Wi-Fi, and follow the prompts.
Pressing SET does not affect or disconnect an active Matter pairing.
Adding Matter After Ecosense App Setup
If EcoQube Apex was already set up in the Ecosense App but Matter was not completed, perform Device Reset to reopen the Matter commissioning window.
- Keep EcoQube Apex powered.
- Press and hold the RESET pinhole for at least 10 seconds, then release after the reset LED indication completes.
- Wait for Apex to restart and confirm the LED is slowly flashing orange.
- Complete Matter setup first.
- Press and hold SET for approximately 5 seconds and reconnect Apex to the Ecosense App/Wi-Fi.
Matter Troubleshooting
EcoQube Apex is not found during Matter setup
- Confirm Apex is in Pairing Mode with a slow flashing orange LED.
- Verify Bluetooth is enabled on your phone.
- Confirm your Matter controller/hub is online and updated.
- If the initial Matter pairing window has expired, perform Device Reset to reopen it.
Can I restart Matter setup with the SET button?
No. The SET button enables Bluetooth for Ecosense App setup or Wi-Fi reconnection. Device Reset is required to restart Matter commissioning.
Does Device Reset remove Matter?
Yes. Device Reset clears the Matter pairing along with saved Wi-Fi and Ecosense App connection settings.
What happens after a power outage?
The Matter pairing remains saved. When power returns, Apex restarts and reconnects to the saved Matter network when available.
Technical Specifications
| Product Name | EcoQube Apex |
| Model Number | EA200 |
| Detection Technology | Pulsed ionization chamber |
| Sensitivity | 30 counts per hour per 1 pCi/L (37 Bq/m³) |
| First Reliable Result | Within approximately one hour |
| Accuracy / Precision | ±10% at 10 pCi/L (370 Bq/m³) after 10 hours at 95% confidence |
| Data Update Interval | Every 10 minutes with a 60-minute rolling average |
| Measurement Range | 0.2–99.9 pCi/L |
| Sensors | Radon, temperature, humidity, and barometric pressure |
| Power Supply | USB-C to USB-C cable with power adapter; 5V DC, 1A input |
| Wi-Fi | Dual-band 2.4 GHz and 5 GHz |
| Bluetooth | Bluetooth 4.2 |
| Smart Home Support | Matter |
| Data Storage | Ecosense Cloud |
| Historical Display | Up to one year, subject to app and service availability |
| Firmware | Over-the-air update support |
| Mobile Compatibility | iOS and Android devices |
| Operating Temperature | 32°F–104°F (0°C–40°C) |
| Operating Humidity | Below 80% relative humidity |
| Dimensions | 2.56 × 2.56 × 3.17 in. (65 × 65 × 80.5 mm) |
| Weight | 0.243 lb (110 g) |
| Certification | NRPP / C-NRPP (as applicable by market) |
Regulatory Guide
Safety and Maintenance
EcoQube Apex is intended for indoor use only. Avoid prolonged direct sunlight and direct heat sources. Operate the device within the specified temperature and humidity ranges. Do not disassemble the product. Use a dry cloth for cleaning.
If the product does not operate as specified, contact your local dealer or Ecosense Customer Support.
Regulatory Compliance — USA
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the product.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
If interference occurs, try reorienting or relocating the receiving antenna, increasing separation between the product and receiver, connecting the product to a different circuit, or consulting an experienced radio/TV technician.
RF Exposure Safety
The antenna must be installed and operated with a minimum distance of 8 inches (20 cm) between the radiator and your body. This transmitter must not be co-located or operated in conjunction with another antenna or transmitter.
EU Declaration of Conformity
Manufacturer: FTLab Co., Ltd, #503, 8, 330 Beon-gil, Haebong-ro, Ansan-si, Gyeonggi-do, Korea.
The full text of the EU declaration of conformity is available at link.ecosense.io/certificates.
Ecosense WEEE Reg. Nos.: DE13932546, FR281905_05LXSZ
Power Supply
Power Supply: USB-C to USB-C cable with USB-C power adapter
Power Input: 5V DC, 1A
Do not use damaged power accessories.
Model Description
EcoQube Apex (Model: EA200)
Frequently Asked Questions
Setup
What happens when I plug in EcoQube Apex for the first time?
EcoQube Apex automatically enters Pairing Mode for approximately 15 minutes. The LED will slowly flash orange, indicating that Bluetooth is active for both Matter commissioning and Ecosense App setup.
What happens if I miss the 15-minute setup window?
Bluetooth automatically turns off to preserve security. Press the SET button to re-enable Bluetooth for Ecosense App setup, or perform a Device Reset (by pressing and holding the RESET pinhole for 10 seconds with a ballpoint pen) if you need to restart Matter commissioning.
Should I set up Matter or the Ecosense App first?
If you want to use both, set up Matter first. Once Matter setup is complete, press the SET button for 5 seconds to pair with the Ecosense App.
Buttons & Reset
What does the SET button do?
Pressing the SET button enables Bluetooth for 15 minutes to allow Ecosense App setup or Wi-Fi reconnection. It does not reset the device or clear your existing Matter pairing.
What does the RESET pinhole button do?
Performing a Device Reset clears saved Wi-Fi networks, Matter pairings, and offline device configurations. EcoQube Apex then restarts in Pairing Mode.
Does Device Reset delete my cloud data?
No. Data previously synced to the Ecosense cloud will not be deleted.
LED Status
What does slow flashing orange mean?
EcoQube Apex is in Pairing Mode and ready to connect via Bluetooth.
What does rapid flashing orange mean?
EcoQube Apex is actively communicating via Bluetooth.
What does flashing red mean?
EcoQube Apex is experiencing a Wi-Fi connection issue or network outage.
What does flashing green mean?
A firmware update is currently in progress. Do not unplug the device.
What does alternating green and red mean?
Device Reset is in progress.
What do solid green, orange, and red mean?
They indicate your current real-time radon status:
- Green: Good
- Orange: Moderate
- Red: High
Measurements
How soon will I see my first reading?
The Home device card begins showing updated measurements and updates every 10 minutes. The chart displays its first hourly data after approximately one hour of operation.
Why does my radon reading change?
Radon naturally changes throughout the day and season due to weather shifts, barometric pressure, indoor/outdoor temperature differences, HVAC usage, and home ventilation.
Should I move EcoQube Apex when the radon level increases?
No. Keep the device in the same location and review longer-term trends.
Does EcoQube Apex reduce radon levels?
No. EcoQube Apex monitors radon levels but does not remove radon. If elevated radon persists, consider appropriate ventilation or professional mitigation.
Wi-Fi & Cloud Data
Does EcoQube Apex need Wi-Fi?
Yes, Wi-Fi is required to upload measurement data to the Ecosense cloud and display measurements in the Ecosense App.
What happens if Wi-Fi is disconnected?
During a Wi-Fi outage, new readings will not appear in the app. Because EcoQube Apex does not store measurement data locally, readings during the outage cannot be recovered. Once Wi-Fi is restored, EcoQube Apex automatically reconnects and resumes streaming new data.
Should I reset EcoQube Apex when Wi-Fi goes down?
No. Do not reset the device for a temporary Wi-Fi interruption. EcoQube Apex will reconnect automatically once the network returns.
Mobile App
Can I manage more than one device?
Yes. Your Ecosense account can manage multiple supported devices and Places.
Why is EcoQube Apex not showing in the app?
Ensure EcoQube Apex is powered on, Bluetooth is enabled on your phone, and press the SET button to make the device discoverable.
Can I move EcoQube Apex to another Place?
Yes, but EcoQube Apex cannot be directly transferred from one Place to another. To monitor in a different Place, start a new monitoring session by either:
- Creating a new Place and assigning the device to it, or
- Opening an existing Place and adding EcoQube Apex as a new device.
Starting this process creates a new monitoring session for that Place. Previous measurement data remains in the original Place history.
91-Day Radon Report
Where is the 91-Day Radon Report available?
The 91-Day Radon Report is available only for EcoQube Apex users in the United States and Canada.
To access it in the Ecosense App: Tap a Home device card to view the chart > Tap Device Menu (...) > Select 91-Day Radon Report.
Follow the on-screen instructions to review the requirements and start your 91-day monitoring period.
How much data is required to generate a report?
You must complete the full 91-day monitoring period with at least 95% of expected measurement data recorded.
What happens if Wi-Fi is interrupted during my report?
Data missed during a Wi-Fi outage cannot be recovered. If missing data threatens report eligibility, the app will flag the report status as At Risk or High Risk.
Can I move or unplug EcoQube Apex during a report?
No. Keep the device powered and in the same location throughout the entire 91-day period.
Can I use the report for a real-estate transaction?
Acceptance depends on local requirements, testing procedures, and whether professional testing is required.
Matter
Do I need a smart home hub to use Matter?
Yes. Matter requires a compatible ecosystem controller/hub (e.g., Apple HomePod, Google Nest Hub, Amazon Echo, or SmartThings Hub).
Can I set up Matter after setting up the Ecosense App?
Yes, but Device Reset is required. After resetting, complete the Matter pairing first and then use the SET button to reconnect the EcoQube Apex to the Ecosense App.
Can I set up the Ecosense App after Matter?
Yes. Press SET button for 5 seconds and complete app setup. Your Matter pairing remains intact.
Can I connect EcoQube Apex to more than one smart home platform?
No. EcoQube Apex can be commissioned to only one smart home ecosystem at a time. If you need to share access with other users, use the home or device sharing feature in the smart home platform where EcoQube Apex is already connected.
To move EcoQube Apex to a different smart home platform, remove the existing connection if required, perform a Device Reset, and set up Matter again with the new platform.
Does pressing SET affect Matter?
No. Pressing SET only enables Bluetooth to connect with the Ecosense App and will not disturb or alter your existing Matter setup.
Power & Ownership
What happens after a power outage?
Once power returns, EcoQube Apex automatically restarts and reconnects to your saved Wi-Fi network and Matter ecosystem. Bluetooth will remain off unless manually activated with the SET button.
Does EcoQube Apex have a battery?
No. EcoQube Apex requires continuous USB-C power.
What should I do before giving EcoQube Apex to someone else?
- Remove EcoQube Apex from your Matter smart home app (if connected).
- End or save any active 91-Day Radon Reports.
- Perform a Device Reset (press and hold the reset pinhole for 10 seconds).
The new owner can then set up EcoQube Apex under their own account. Past cloud history remains safely archived in the original owner's account.
Need More Help?
Contact Ecosense Customer Support: support@ecosense.io