EcoQube S for ERMS EcoGuard will be available only from the web dashboard. Please go to https://www.dashboard.ecosense.io/ and sign up to create a business account. Go to the “Order” menu to purchase the device. You will be emailed an invoice to complete the purchase. 

Both devices have the same sensor and sensitivity. The hardware performance is the same, but the supporting software is different. The subscription service allows professionals to manage their devices, data, and clients from a web dashboard. It also provides detailed radon data and trends to help radon professionals analyze and diagnose radon data.

If you would like to share your radon data and trends with your client, you can invite clients through the device users menu in the mobile app. Clients receive an invitation and download an app to check their radon levels.

Yes, please go to https://www.dashboard.ecosense.io/ and click on the device you want to change and select “24hrs mode” under the Radon menu.

In order to see the radon reading, please activate the subscription service first. You can change the subscription status to “Activate” in the Dashboard > Select Device > Radon menu. If you select the 24-hour monitoring mode, the first data is available after 24 data points have been collected.

A monthly radon report is automatically available 30 days after each device is activated. You can also generate the report from the “Radon report” menu by selecting the device and measurement period. Once the report is generated, you can download the report as a PDF and email it.

To receive push notifications on your phone, turn on push notifications in the device settings on your dashboard. Also, make sure to turn on push notifications in the EcoQube app. You can enable push notifications in settings.

To receive email notifications, turn on email notifications and set the alarm threshold in the device settings on the dashboard.

You can move the device to another location and connect to Wi-Fi. Unregister and register the device from your account to start a new measurement. It is recommended to export and save all previous data before unregistering the device to permanently delete it.

The serial number of EcoQube for consumers contains EQ as "FB23EQ001792" and the serial number of EcoQube for subscription service contains ES as "FB23ES001987"

EcoQube will automatically try to connect, but if the connection is completely lost, you will need to reconnect your device with the mobile app within Bluetooth range. You can invite clients to connect to Wi-Fi from the mobile app or visit the client's home to reconnect.