Dallas Jones
Updated June 20, 2025
RadonEye Pro User Guide
Step-by-step tutorial for your radon testing with RadonEye Pro
Table of Contents
Click any item in the table to jump to its content.
- Resources
- 1. What's Included
- 2. Power On & Initialization
- 3. Display Information
- 4. Start New Inspection with App
- 5. Inspection Data
- 5.1. Inspection Data on the Device
- 5.2. Inspection Data on the App
- 5.3. Inspection Data on the Web
- 6. Inspection Process
- 6.1. Monitor Inspection via BLE
- 6.2. Monitor Inspection via Wi-Fi (Real-time Data)
- 6.3. Finish the Inspection
- 6.4. Review Inspection Data
- 7. RadonEye Pro Radon Report
- 7.1. Generate the Report (Basic Report)
- 7.2. Generate the Report (ANSI-AARST Compliance)
- 8. Web Dashboard
- 8.1. Web Dashboard Overview
- 8.2. Admin Invites Users
- 8.3. Device Access Control (Admin)
- 8.4. Monitoring Status
- 9. Continuous Monitoring
- 10. Frequently Asked Questions
Resources
- Ecosense Webinars
- FREE RadonEye Pro Device-Specific Training (NRPP-approved)
- On-Demand CE Classes at the Ecosense Learning Center
- RadonEye Pro Annual Calibration at the Ecosense Calibration Center (U.S. only)
1. What's Included
Your RadonEye Pro package comes with the following components to support flexible setup and professional-grade radon measurement:
- RadonEye Pro: The main device used for real-time, high-sensitivity radon monitoring.
- Carrying Bag: A compact, protective bag for convenient storage and transport.
- Tripod Holder: Attaches securely to most standard tripods to ensure stable placement during measurement. (Tripod not included — we recommend using [tripod recommendation].)
- 12V Power Adapter: Provides a reliable power source for continuous operation in indoor settings.
- Extension Cable: Increases the reach between the power adapter and the device for flexible placement.
- Step-up Cable: Converts power from portable battery sources to the required voltage for the RadonEye Pro.
- Battery Pouch: Holds and protects an external battery when using the device in the field.
2. Power On & Initialization
- Plug in the RadonEye Pro using the 12V power adapter or a compatible portable battery setup.
- The indicator light will flash green and red, signaling that the device is powering up.
- The OLED display will show the device serial number and display real-time progress as it initializes.
- When the unit is fully initialized and ready to begin testing, the screen will display: READY.
- Download the RadonEye Pro App:
Download iOS
Download Android
3. Display nformation
The OLED display provides key information about the device’s operation and radon measurements. Below is a guide to the display messages you may see:
* Important: Display information is reset every time the device is powered off and on again. However, your data is not lost—all measurements are saved to both the app and the device’s internal memory. The display will only reflect current data beginning one hour after powering on.
Status Indicators
- STS: READY
The device has powered on and completed initialization. It is now ready to start collecting and saving data.
Note: It takes approximately 1 hour after powering on to reach this state. - STS: NORMAL
The device is operating normally and saving data. - ERR
An error has occurred. Please refer to the troubleshooting section. - OVER
The radon concentration has exceeded the measurable range of the device.
Radon Level Averages
- M: 1.02 (DAY)
Displays the average radon level measured over the first 24 hours after powering on. - L: 1.04 (MONTH)
Displays the average radon level over 30 days. This value appears only after 30 days of continuous measurement.
Measurement Time
- T: 5d 02:26:25
Shows the total measurement duration since the device was last powered on: 5 days, 2 hours, 26 minutes, and 25 seconds.
Alpha Count
- C: #/#
Shows the alpha particle count used to calculate radon levels:
- The first number is the count from the current 10 minutes
- The second number is from the previous 10 minutes
- Example: C: 2/3 means 2 alpha counts now, 3 in the previous interval
- Radon is measured by detecting alpha particles emitted during radon decay. Higher counts indicate higher radon concentrations.
RadonEye Pro Mobile App Overview
4. Inspection with App
* Important: You CANNOT start and finish the inspection remotely.
To generate the report with changed measurement unit(pCi/L or Bq/m3), device needs to connect Wifi and change the unit.
- Create an Account
- Open the RadonEye Pro App and create an account. This information is automatically populated into the report.
You’ll be prompted to select a user type:
- Admin: Full access to all device and inspection settings
- Employee: Limited access (as configured by the admin) - Add a New Device via Bluetooth
- Turn on the RadonEye Pro device.
- Ensure Bluetooth is enabled on your phone.
- Tap + button to add device in the app and select your device from the list. The device will pair automatically via Bluetooth.
- Grayed icon: Device is “Waiting/Ready” status.Device is neither inspecting nor continuous monitoring.
- Active (Darker colored) icon: Device is “Inspecting” status. Device is inspecting or continuous monitoring. - Start a New Inspection
- Tap device to enter the Device Menu or click dropdown icon and enter the Device Menu.
- Tap "New Inspection" menu - Configure Inspection Settings
- Customize your inspection based on testing requirements:
- Delay Time and Inspection Duration
You will receive a pop-up stating that protocol requires at least 46 hourly data points.
The pop-up message you're seeing is due to a recent update to the RadonEye Pro app and dashboard, which now aligns with updated EPA guidelines. According to the new protocol, a minimum of 46 valid hourly data points is required (or 44 in Illinois) after discarding the first 4 hours of data. To meet this requirement:- You can set the delay to 0 hours and run the test for at least 50 hours.- Or, set a 4-hour delay and run the test for 48 hours, which will also meet the guideline after discarding the initial 4 hours. - Wi-Fi Settings (Optional)
- If Wi-Fi is available, you can:
- Enable Real-Time Data: View live updates remotely
- Upload Data to Server: Automatically sync results to the cloud - Display Settings
- Turn the OLED screen On or Off during the test - Device Settings
- Radon Unit: Choose between pCi/L or Bq/m³
- Temperature Unit: Select Celsius or Fahrenheit
- Beep Indicator: Enable or disable audible beeps during operation
- Alarm On/Off: Set alarm based on threshold levels
5. Inspection Data
5.1. Inspection Data on the Device
Inspection data is stored on the device once a test is completed. To view this data, you must connect to the device via Bluetooth (BLE).
- View Results
- Access up to 10 stored inspection results.
- Go to: Device Menu > View Result - Continuous Monitoring
- See ongoing radon levels. This data is also uploaded to the Cloud if Wi-Fi is enabled.
- Go to: Device Menu > Continuous Monitoring
5.2. Inspection Data on the App
Inspection data can be saved both locally on your app and to the Cloud. Local data allows quick access to PDF reports and raw data, while Cloud storage ensures access even if the app is deleted. However, once the app is deleted, all locally saved data is permanently lost.
Accessing Inspection Reports and Data:
- Navigation > File Load > Report
View and download inspection reports in PDF format, stored locally in the app. - Navigation > File Load > Data
Access raw inspection data in text format, also stored locally in the app. - Device List > Inspection Data
View inspection data saved to the Cloud after completing an inspection.
5.3. Inspection Data on the Web
Inspection and monitoring data, along with PDF reports, are automatically uploaded to the Cloud. You can access them through the Ecosense web portal. A stable internet connection is required to ensure successful uploads.
- Web > Data > Inspection Data
Inspection data is uploaded to the Cloud after completing an inspection. - Web > Data > Continuous Monitoring
Continuous monitoring data is uploaded to the Cloud in real time. - Web > Radon Report
PDF-format inspection reports are also stored in the Cloud and accessible through the web.
6. Inspection Process
6.1. Monitor Inspection via BLE
You can use the app to connect to and monitor your device when it's within Bluetooth range.
6.2. Monitor Inspection via WiFi / Real-time Data
To check the status of your monitoring inspection remotely, use the “Real-time Data” menu.
Note: Even if your device is connected to Wi-Fi, if Bluetooth is not connected, a “No Device Found” error message will appear.
6.3. Finish Inspection
After an inspection is completed, tap the ‘CONFIRM’ button to access the results.
A Bluetooth connection to the device is required at this stage—Wi-Fi alone is not sufficient.
The device can store up to 10 inspection files. Once the storage limit is reached, please delete old files before starting a new inspection. Inspection data is saved in both the File Load section of the app and the web dashboard.
6.4. Review Inspection Data
When you finish an inspection, the data can be saved in several locations:
- On the Device
- View Result: Inspection data is stored directly on the device.
- Up to 10 inspection files can be saved.
- When storage is full, delete old files before starting a new inspection. - In the App
- File Load > Data: Raw inspection data is saved as a text file.
- File Load > Report: Inspection reports are saved in PDF format.
- Inspection Data: Stores synced data from completed inspections. - On the Web Dashboard
- Inspection Data: View and generate reports using uploaded inspection data.
- Radon Report: Generated PDF reports are uploaded to the server and can be accessed anytime. - Note: An active internet connection is required to upload inspection data to the server. If the connection is unavailable at the time of inspection completion, the data will not be uploaded.
RadonEye Pro Radon Report
7. RadonEye Pro Radon Report
7.1. Generate the Report (Basic Report)
Watch video how to generate the basic radon report.
7.2. Generate the Report (ANSI-AARST Compliance)
Watch video how to generate the ANSI-AARST Standard radon report.
How to create a pre-configured ANSI/AARST Standard Radon Report template in RadonEye Pro dashboard
How to generate a pre-configured ANSI/AARST Standard Radon Report from the RadonEye Pro dashboard
RadonEye Pro Web Dashboard Overview
8.1. Web Dashboard Overview
Access at: https://radoneyepro.com/
- Role-Based Access Control
The web dashboard provides different levels of access for Admins and Employees. - Admin Role: Admins have full control over the organization’s devices and users.
- Register, edit, and delete devices
- Invite and remove employees
- Assign or restrict device access for employees
- Manage company information: Company name and logo will appear on all radon reports generated by employees
- Create and manage ANSI-AARST compliant pre-configured templates - Employee Role: Employees have limited permissions, focused on conducting inspections and managing their own data.
- Cannot register or manage devices
- Cannot invite or manage other employees
- Can start and complete inspections on devices shared by Admin
- Can access inspection data only for shared devices
- Can manage their own:
- Client information
- Radon reports
- Exported raw data
- Can overwrite the company logo on the radon report they generate (optional) - Data & Device Sharing Rules
- Devices are shared with all employees by default. Admins can update access permissions for each device individually.
- Inspection data is accessible to employees who have access to the corresponding device.
8.2. Admin Invites Users
Invite and manage users: Send up to 10 invitation emails at once. Admin can activate or delete users at any time.
8.3. Device Access Control (Admin)
Admins have full control over all devices in the organization.
- When an Admin adds new users, those users are automatically granted access to all devices by default.
- To customize or limit access, the Admin can manage device permissions for each employee individually via the "Devices" menu on the web dashboard.
- This allows Admins to control who can view and operate specific devices.
8.4. Monitoring Status
• Device Name: Displays the name and serial number of the device.
• Radon Readings: Shows real-time radon levels only when the device is connected to Wi-Fi.
• Last Updated: Indicates the last time the device status was updated.
Note: If the device is not connected to Wi-Fi, the status is not shown in real time.
• Status: Reflects the current state of the device:
- Ready: Device is powered on and ready to begin inspection
- Run: Inspection is in progress
- Continuous Monitoring:Device is in ongoing monitoring mode
• Location: Displays location information.
Note: The device does not include GPS hardware, so the location may not be accurate.
• User: Shows the name of the user who started the inspection on the device.
9. Continuous Monitoring
- When Wi-Fi is enabled, continuous monitoring data is automatically uploaded to the server in real time.
- When Wi-Fi is disabled, data is stored locally on the device and can be manually uploaded to the server once the continuous monitoring session is complete.
- Continuous monitoring data is stored on the device for up to 300 days.
